Shipping & Delivery Policy

HMI Fashion Store (Parvez Fashion Store) delivers across India through trusted courier partners.

1. Delivery area

We ship to most pin codes across India. If your pin code is not serviceable, we will contact you and refund any amount paid.

2. Dispatch and delivery time

• Orders are usually dispatched within 1–2 working days after confirmation.
• Delivery normally takes 5–10 working days from dispatch, depending on your location.
• Delays can happen due to festivals, weather, courier issues or other reasons outside our control. We will keep you informed.

3. Shipping charges

Shipping charges, any free-shipping threshold and Cash on Delivery charges are shown clearly in your cart and at checkout before you pay.

4. Tracking your order

Once your order is shipped, the courier name and tracking (AWB) number appear in My Account → My Orders. You can also message us on WhatsApp for an update.

5. Delivery attempts

Please keep your phone reachable. If the courier cannot deliver after repeated attempts or the address is incorrect, the parcel may be returned to us. For prepaid orders we will refund the product amount after deducting the shipping charges; for COD orders, repeated refusals may lead to COD being disabled for future orders.

6. Contact